Community Crisis Center

How To Reach Us

If individual is at risk:

Contact 911 for an initial response. Our Emergency Response Service will be contacted when the situation is secure.

For crisis services where individual safety is not a concern:

Contact the Emergency Response Service at (309) 671-8084

You will be asked for some brief information to assist our response.

Medical Detox:

For individuals who may be at risk of withdrawal from alcohol and other drugs, please call: (309) 689-3080

Non-crisis services can be accessed by calling: (309) 671-8040

Please note when calling this number: Callers may hear an announcement providing options to remain on the line to speak with a staff member or to leave contact information for a return call.

While HSC offers scheduled assessments for Mental Health and Substance Abuse difficulties, an individual may also choose to notify staff that they would like to "walk-in" for an assessment Monday - Friday from 7:30 AM to 12:30 PM. Individuals choosing the "walk-in" assessment option should be aware that, depending on demand for services, they may have a considerable wait time.

Thank you for your cooperation.

Users who use TTY to communicate may use the Illinois Relay Service to contact us.
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